Effective date: September 1, 2026
Journal - From Me is designed so your writing remains yours. This policy explains how the iPhone and iPad apps, the Journal - From Me website, and the prompt services used by Guided Journal and Yesterday Through You handle information.
Journal entries and notes
Your journal entries, handwritten pages, typed notes, guided responses, and Yesterday Through You reflections are stored on your device. Clairos does not maintain a central database containing the text or handwriting of your journal.
No separate Journal - From Me account is required to begin writing.
Optional iCloud and CloudKit sync
If you enable iCloud for Journal - From Me, Apple’s CloudKit infrastructure may sync your pages between your Apple devices through your private iCloud account. Clairos does not receive your iCloud credentials.
You can use the app without enabling iCloud sync.
Guided Journal and Yesterday Through You prompts
The app requests prompt content from the Clairos journal service. These requests provide the guided prompts or Yesterday Through You prompt set to your device. Your written response is not included in the prompt request.
The service may create standard operational logs needed to deliver and protect the service, such as request time, network address, requested endpoint, device or app version information, and error details. Journal response text is not intentionally sent as part of these requests.
Microphone permission and voice transcription
Voice transcription requires microphone access. The app asks for microphone permission when you choose to use transcription. You can deny or revoke that permission at any time in iPhone or iPad Settings and continue using the rest of the app.
The Journal - From Me website does not request microphone, camera, contacts, or location permission.
Notifications
If you enable reminders, the app uses the local notification features of iOS or iPadOS. You can change or disable notification permission in device Settings.
App Store downloads and purchases
Apple processes App Store downloads, subscriptions, and in-app purchases through Apple and StoreKit. Clairos does not receive or store your complete payment card information.
Website information
This website does not include third-party advertising pixels or third-party analytics SDKs. Like most web servers, it may create operational access and error logs containing information such as network address, browser or user-agent details, requested path, response status, and time of access. These logs are used for reliability, security, abuse prevention, and troubleshooting.
If you email support, Clairos receives the address, message, and any information you choose to include.
Sale and sharing of information
Clairos does not sell your journal entries, notes, or prompt responses. Journal - From Me does not create a public profile or social feed from your writing.
Information may be disclosed when required by law, to protect the service and its users, or to service providers acting on Clairos’s behalf for narrowly defined operational purposes.
Deleting your data
Because journal content is stored on your devices and optional iCloud storage, you control deletion through the app, your device, and your iCloud settings. Deleting the app may remove local app data. Synced data may also need to be removed from iCloud.
Clairos cannot delete journal pages it never received. You can contact support about information you voluntarily submitted by email or other support channels.
Children’s privacy
Journal - From Me is not directed to children under 13, and Clairos does not knowingly collect journal content from children through a central journal database.
Changes to this policy
If the product architecture or information practices materially change, this policy will be updated and the effective date will be revised. Material changes may also be communicated inside the app when appropriate.
Contact
Questions about privacy can be sent to connect@clairos.ai.